What happens between tapping that order and food reaching the door? 65,000 app-based food delivery workers in NYC, 42% surveyed saw under/non-payment, 49% had accidents, 54% bike theft (30% assaulted during robbery)

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NYC food delivery workers face a ‘harrowing world’ New York City’s app-based delivery workers—a lifeline to city residents during the COVID-19 pandemic—regularly face nonpayment or underpayment, unsanitary or unsafe working conditions and the risk of violence, according to a new report released Sept. 13. The report, “Essential but Unprotected,”